CRH Healthcare(Link opens in new window)
Partnering to Perfect the Patient Experience in Urgent Care
CRH is a leading urgent care platform with over 90 centers across Georgia, Florida, and Maryland.
The Company was founded in 2012 and is headquartered in Atlanta, GA. CRH, which stands for Consumer Retail Healthcare, applies traditional multi-unit consumer and retail strategies to healthcare. CRH offers a strong value proposition to its health system partners, such as Emory Healthcare, but also successfully operates in markets independently.
Since Freeman Spogli’s partnership in 2018, CRH has more than doubled its footprint through a combination of de novo openings and tuck-in acquisitions. Significant investments in people, operational infrastructure and marketing have supported strong organic growth at existing clinics. During the COVID-19 pandemic, CRH quickly pivoted its strategy to address the global health emergency, becoming one of the largest private COVID testing provider in Georgia via drive-thru locations and pop-up testing centers. Its integral role in combatting the public health emergency bolstered brand awareness across existing markets. The Company continues to serve existing and new urgent care patients while entering adjacent categories including lab testing, telehealth, chronic care management, and remote patient monitoring.
CRH is led by its co-founders Bill Miller (CEO) and Andrea Malik Roe (President), who are leading operators in the industry. As a partner, Freeman Spogli has supported Bill, Andrea, and the rest of the CRH team with strategic decision making, growth initiatives and M&A diligence and execution.
Patients, payors and providers continue to benefit from lower-cost, high-quality delivery models and convenience.
Annual Patient Visits
Centers
Local Brands
Average Google Rating
Dedicated Employees
Government Payor Mix
As of 12/31/2024
Patient-Centric Service Model
CRH is committed to offering patients a Convenient, Courteous, Caring, Competent & Compliant experience.
High-Quality Facilities
High-quality facilities in convenient and easy to access locations with efficient operational layouts.
Local Brands Create Strong Customer Affinity
Consistent regional branding and mutually beneficial hospital partnerships in select markets.
Patient-Centric Service Model
CRH is committed to offering patients a Convenient, Courteous, Caring, Competent & Compliant experience.
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“At CRH (Consumer Retail Healthcare), we have a mission to deliver the perfect patient experience in urgent care. Freeman Spogli has shared our vision since their investment and together we’ve leveraged their extensive experience with consumer-oriented businesses to help achieve this goal while more than doubling our clinic footprint.”
The above Testimonials/Endorsements (“Endorsements”) were provided by executives of FS portfolio companies, some of whom are current investors of FS. No compensation, either directly or indirectly, was provided in exchange for such Endorsements. There is a potential conflict of interest in a portfolio company executive providing an Endorsement, as an investment in any FS fund may indirectly benefit such portfolio company. None of the above should be construed as advice or solicitation to buy or sell any securities nor as advice with respect to tax, legal or accounting matters.